Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are your fragrances 100% authentic?
Yes, all Mancera Parfums sold through our official store are 100% authentic and sourced directly from our fragrance house in France.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping varies by destination but generally arrives within 7-14 business days.
What is your return policy?
Due to the nature of beauty products, we only accept returns on unopened and sealed items within 30 days of purchase. Sample sets are final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for secure checkout.
Do you offer samples before purchasing a full bottle?
Yes, we offer discovery sets and individual 2ml samples so you can experience the longevity and sillage of our scents before committing to a full-sized bottle.
Are Mancera fragrances vegan and cruelty-free?
Mancera Parfums does not conduct animal testing, and the majority of our scents are formulated with synthetic and botanical ingredients that align with vegan standards.